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Why Slack’s CEO says he's not worried about Microsoft
- notlukesky 7y agoI have been using using Zoom and Slack for over 5 years or so and it is astonishing to me that companies like Microsoft cannot copy their UX at some level at least. I had my first interaction last week with Microsoft Teams and it was dreadful. The registration and sign up is an act of frustration and beyond friction compared to modern apps like Slack and Zoom. I would fire the IT team that picked those products. If I was Microsoft I would invest in UX. But maybe their customers don’t care about frustration and there is selection bias there.