My most interesting takeaway, from the causes of the bullwhip effect: > Free return policies: Customers may overstate demands due to shortages, if customers ca

My most interesting takeaway, from the causes of the bullwhip effect: > Free return policies: Customers may overstate demands due to shortages, if customers cannot returns items, retailers will continue to exaggerate their needs, cancelling orders and causing in excess product or materials. I was annoyed when I saw that stores were refusing to accept returns, thinking that they didn't want to suffer the cost of regretful hoarders trying to make right. Most people I talked to were pleased that hoarders were getting their comeuppance. But its effect on supply went completely over my head, and while I don't know if anyone else was aware, certainly nobody mentioned it.