You could look for Deming's books. He was the guy who went to Japan in the 50's to teach better manufacturing methods. http://en.wikipedia.org/wiki/W._Edwards_D

You could look for Deming's books. He was the guy who went to Japan in the 50's to teach better manufacturing methods. http://en.wikipedia.org/wiki/W._Edwards_Deming http://en.wikipedia.org/wiki/W._Edwards_Deming