These are technical details for normally working with the app. They charge you, so they need you name and credit card. You ask for a support, so they need your

These are technical details for normally working with the app. They charge you, so they need you name and credit card. You ask for a support, so they need your ip etc. They list what they may gather, because privacy policy should cover everything, doesn't mean they require all that info at once. I also didn't provide them many of these items.