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From https://zoom.us/privacy https://zoom.us/privacy: > Whether you have Zoom account or not, we may collect Personal Data from or about you when you use or ot
by threatofrain 7y ago
From https://zoom.us/privacy https://zoom.us/privacy:
> Whether you have Zoom account or not, we may collect Personal Data from or about you when you use or otherwise interact with our Products. We may gather the following categories of Personal Data about you:
> - Information commonly used to identify you, such as your name, user name, physical address, email address, phone numbers, and other similar identifiers
> - Information about your job, such as your title and employer
> - Credit/debit card or other payment information
> - Facebook profile information (when you use Facebook to log-in to our Products or to create an account for our Products)
> - General information about your product and service preferences
> - Information about your device, network, and internet connection, such as your IP address(es), MAC address, other device ID (UDID), device type, operating system type and version, and client version
> - Information about your usage of or other interaction with our Products (“Usage Information”)
> - Other information you upload, provide, or create while using the service ("Customer Content"), as further detailed in the “Customer Content” section below
- aquadrop 7y agoThese don't look that bad, but what's describe in a tweet (tracking focus app etc) is much worse, it doesn't seem to be in the privacy policy though (or they masked it?). So where's the information about focused window come from?
- neonate 7y agoYour name, physical address, email address, phone number, employment, credit card, Facebook profile, IP address, MAC address, device ID...is not that bad?
- Turing_Machine 7y agoHow are they supposed to charge you for the service without your credit card billing information? How is it supposed to work at all without your IP address?
- manigandham 7y agoThat data is either required to run or provided to them by you directly.
- neonate 7y agoI haven't provided them with most of that.
- manigandham 7y agoThen they don't have it.
- neonate 7y agoHow do you know that? These statements leave other possibilities open: It covers all Personal Data that you affirmatively provide during your interactions with us, information that we automatically collect when you interact with our Products, and information that we collect about you from third parties Whether you have Zoom account or not, we may collect Personal Data from or about you when you use or otherwise interact with our Products.
- manigandham 7y agoIt says "when you use or otherwise interact with our Products." It's not unreasonable. I'm not sure what your claim is here, because you'll find this language in every single online business. You realize Zoom sells enterprise video conferencing right? They have no use for your data otherwise.
- gray_-_wolf 7y agoI think other running programs would fall under > information that we collect about you from third parties
- manigandham 7y ago
- aquadrop 7y agoThese are technical details for normally working with the app. They charge you, so they need you name and credit card. You ask for a support, so they need your ip etc. They list what they may gather, because privacy policy should cover everything, doesn't mean they require all that info at once. I also didn't provide them many of these items.
- deathhand 7y agoThere is a feature for when doing webinars that can track focus: https://support.zoom.us/hc/en-us/articles/115000538083-Attendee-attention-tracking?mobile_site=true https://support.zoom.us/hc/en-us/articles/115000538083-Atten...
- vpzom 7y agoThat's awful.
- riteshpatel 7y agoIt only tracks if the Zoom window has focus, not via facial recognition. How is that bad?
- gsich 7y agoWhat value is that if I have multiple monitors?
- neonate 7y agoThat's shocking. How are they able to collect this?
- dahfizz 7y agoIs that a technical question? All of that information is immediately available because you typed it in when you made your account, or because of the nature of the internet. Seriously, you've given this information to any service you've ever signed up for and / or ran.
- lloeki 7y agoCould it be CYA legalese because there’s a screen sharing feature?
- blakesterz 7y agoThis is the part that is not so reassuring: Does Zoom sell Personal Data? No part of that paragraph makes me feel better, and it ends with this... " If you opt out of “sale” of your info, your Personal Data that may have been used for these activities will no longer be shared with third parties."
- deleted 7y ago[deleted]
- Nextgrid 7y ago> your name, user name, physical address, email address, phone numbers, and other similar identifiers My problem with this isn't the info they collect, it's how they would collect it, which this privacy policy doesn't seem to clarify. As it stands, this policy technically gives them the right to crawl through all my personal files or even listen using the microphone to search for and collect this information. I'm not saying they are doing this, but the policy is not reassuring. I wish there was enforced legislation (so GDPR is excluded, as regulators don't give a fuck) to curb this. There should be a legal requirement describing exactly the information collected, how is it collected, transmitted, sorted and which third-parties it is given to, if any.
- manigandham 7y agoThis is standard language to cover everything in normal use. Billing details is obvious. Profile info is provided when you signup and use the service. The system info is used to run and optimize the calls. Zoom isn't actively scraping your info, and there's 0 evidence of anything in the Tweet.
- jjoonathan 7y agoLawyerspeak: "It's just boilerplate." Translation: "Yeah, that's one of the parts where we really screw you, but you don't have a choice, lol."
- jkdrki9 7y agoWe do though. Apply our agency to providing free software solutions that don’t that. I suppose it’s easier to be a nihilist and complain though.
- ganstyles 7y agoLet me tell work that I can't collaborate remotely anymore on video because I am using my agency to refuse to use Zoom even though everyone else at the whole company does. Then they can use their agency to put me on a PIP because my choice hindered my ability to do my job. I'm sure you realize it's not as easy as you say, but I suppose it's easier to assert that situations don't have nuance because then you can make blanket statements like you did.
- manigandham 7y agoAre you ok with all the other software they use?
- manigandham 7y agoYou have a choice to not use Zoom.
- 7y ago
- kelnos 7y agoSo, all this doesn't sound great, but... the specific accusation in the tweet is that they're tracking other applications that are open. Their privacy policy does not say they do that, and the Zoom twitter account says they don't either[0]. Now, it's a matter of trust, of course (and after [1] I wouldn't blame people for a lack of trust), but to state authoritatively that Zoom tracks other open applications seems like completely unsubstantiated fear-mongering. [0] https://twitter.com/zoom_us/status/1241768006327336963 https://twitter.com/zoom_us/status/1241768006327336963 [1] https://www.schneier.com/blog/archives/2019/07/zoom_vulnerabil.html https://www.schneier.com/blog/archives/2019/07/zoom_vulnerab...
- gsich 7y agoAll points are so vague that this behaviour might be in either: - General information about your product and service preferences - Information about your device, network, and internet connection ... - Information about your usage of or other interaction with our Products - Other information you upload, provide, or create while using the service
- kelnos 7y agoSure, as I said, the privacy policy isn't great, but the tweet specifically accused Zoom of tracking and recording what other applications people are running. There seems to be no evidence of that.
- raverbashing 7y agoYes if you use the app you need to enter some information for example, profile, login to an account, etc That being said, I don't see anything surprising on the list. > such as your name, user name, physical address, email address, phone numbers, and other similar identifiers That sounds like billing information
- robin_reala 7y agoThe GDPR’s specific, granular and informed clauses for opt-in couldn’t have been more timely. I wonder how long it is before Zoom have to stop providing services to the EU?