Depends on what info I need. For most colleagues I'll just need some quick non-emotional information to do my job. Calling them up just takes up time. Same goe

Depends on what info I need. For most colleagues I'll just need some quick non-emotional information to do my job. Calling them up just takes up time. Same goes for clients calling about an issue and trying to stay on the line while I fix it. It's just inconvenient in that context. Hearing someone is great when I need to discuss some opinions. Or when you really need live interaction.