4 ms·
We had to remove products containing any and all references to Cuba and Egypt from our Shopify store to avoid PayPal suspending our account. All of the products
by neotek 7y ago
We had to remove products containing any and all references to Cuba and Egypt from our Shopify store to avoid PayPal suspending our account. All of the products are American made, produced in the US with local ingredients. For example, a raw flavour compound called “Cubano Style” or an eliquid brand called “The Great Pyramids” (fictional examples but in line with the real products.)
Only the thing was that PayPal wouldn’t actually confirm exactly what was triggering their automated system, we had to infer that ourselves by looking for commonalities between the flagged payments. Even when we identified the problem they refused to give any confirmation at all other than to re-enable our account.