Hell is trying to deal with an API / SDK that isn't the vendor's core product. At best, they have no incentive to fix your issues / provide missing documentati

Hell is trying to deal with an API / SDK that isn't the vendor's core product. At best, they have no incentive to fix your issues / provide missing documentation. At worst, you're seen as sabotaging revenue from their productized offerings. I've seen very few companies that can successfully be a product and a platform company at the same time.