A couple of weeks ago we posted our new little bug tracking tool to HN, and got some really good feedback. Most critical among that was to make it clear that we

A couple of weeks ago we posted our new little bug tracking tool to HN, and got some really good feedback. Most critical among that was to make it clear that we are NOT trying to compete with Jira, Redmine or Bugzilla. We're a visual issue tracking tool, not a bug tracker as such. Thought I'd also mention we're coming over to the US in a couple of weeks to show this off at a few events as part of the Aussie Startmate program. We've gone away and redone our landing page completely, and have worked hard at repositioning ourselves to stand out amongst other bug tools. Hopefully we've succeeded at making this differentiation (thoughts welcome). In addition to a redesign, we've also done some thinking about pricing, and have come up with a model we think works for small teams (our initial target). Basically we're charging $5 per project and $5 per team member. Your team members can work across any number of projects (i.e. 2 people on 5 projects is still just 2 people), so you don't get any double charges for those people. We have a number of ideas with support end-users and clients at no change. These groups will use a cut-down interface, faster and easier to use. We're now looking at how we can position ourselves not as "bug tracker" but as "UI tracker" or "design tracker" or something. We're trying to get ourselves somewhere between a bug tracker, user feedback tool and QA tool. So we're kind of stuck on what exactly to call it! Suggestions welcome!