Equally though - it's far from an unforeseeable problem, this individual is unlikely to be the first affected and they've had the data to see this coming for so

Equally though - it's far from an unforeseeable problem, this individual is unlikely to be the first affected and they've had the data to see this coming for some time, and it wouldn't be impossible to fall over to a separate, more scalable system, for the larger user databases such as this. Bad idea, bad response.