https://youtu.be/FF-tKLISfPE https://youtu.be/FF-tKLISfPE Transcription at: https://austenallred.com/steve-jobs-insult-response-transcription-be6df9dd692c http

https://youtu.be/FF-tKLISfPE https://youtu.be/FF-tKLISfPE Transcription at: https://austenallred.com/steve-jobs-insult-response-transcription-be6df9dd692c https://austenallred.com/steve-jobs-insult-response-transcri... > The hardest thing is, how does that fit into a cohesive larger vision that’s gonna allow you to sell 8 billion dollars — 10 billion dollars of product a year? One of the things I’ve always found is that you’ve got to start with the customer experience and work backwards to the technology. You can’t start with the technology and try to figure out where you’re going to try to sell it. I’ve made this mistake probably more than anybody else in this room, and I’ve got the scar tissue to prove it.