6 ms·
The tech was full of shit. This happens literally all the time. You probably won’t get a “node split” unless more people loudly complain. It’s cheaper for them
by op00to 7y ago
The tech was full of shit. This happens literally all the time. You probably won’t get a “node split” unless more people loudly complain. It’s cheaper for them to roll a tech and hope you get fed up than it is to actually fix the problem.
- lxgr 7y agoMy ISP has been playing the same game with me for months. I finally cancelled the contract when it was about to renew, and I got a very interesting winback call from sales: Not only did the rep freely share the utilization numbers with me (80% during the day and 90% at night), he also mentioned that things would not get better until end of the year when they would do a node split. As consolation, they offered me 10x the download speed for half the price. I'm not really sure how that would help congestion...
- iagovar 7y agoI work in this field in Spain. Margins in this sector are slim, deployment is expensive. EVERYONE works with simultaneity rates, it's the only way to have cheap connections. In fiber connections is actually not that expensive to split a fiber after a CTO, you can actually sort of daisy chain it, but you want to keep everything as standard as possible.
- VHRanger 7y agoMargins are not slim at all in the USA
- ThePowerOfFuet 7y agoYou think they're fat in the US? Look north.
- richjdsmith 7y agoShh, you'll upset the Great Robelus[1] and they may start euthanizing animals.... [1] https://www.thebeaverton.com/2020/03/telus-threatens-to-euthanize-animals-if-crtc-approves-mobile-virtual-network-operators/ https://www.thebeaverton.com/2020/03/telus-threatens-to-euth...
- VHRanger 7y agoI'm Canadian, trust me I know and hate it. Some EU relatives of mine keep their phone plans living here because it's cheaper with the overseas rate than paying Canadian plan rates (!!!)
- djannzjkzxn 7y agoMaybe being in the system with a higher speed tier gets you higher priority?
- lawnchair_larry 7y agoI don't see what motivation a tech would have for lying about this.
- mulmen 7y agoI asked a Comcast tech when IPv6 would be available and he said “IP v what?”. Don’t attribute to malice what can be explained by incompetence.
- loeg 7y agoDid you ask them ten years ago? Comcast has had v6 for ages.
- PaulDavisThe1st 7y agothe point was, i believe, that the techs frequently don't know what they are talking about.
- Godel_unicode 7y agoIt's instructive I think to look at the job ads for these technicians. It's frequently something on the close order of: can be professional, knows how to drive, can handle close proximity customer service, knows some handyman skills, and oh by the way maybe has seen an Ethernet cable before. Not that there's anything wrong with that, everyone was entry-level at some point, but engineers who do capacity planning and traffic engineering they are emphatically not.
- madaxe_again 7y agoA lot of techs for large orgs don’t. I had a grid electrician in a while ago, replacing unshielded triple phase from the pole, who was convinced that they only use AC in the US, and that here in Europe it’s all DC, so safer, and this is why I can work on it without shutting it down, mate. The mind boggles. These people maintain our infrastructure.