This seems like nonsense. Must they admit fault in every communication for the next three years? Must they use specific words while admitting fault? There's no

This seems like nonsense. Must they admit fault in every communication for the next three years? Must they use specific words while admitting fault? There's nothing wrong with a company saying "we screwed up." Which Apple has done already. There'a also nothing wrong with a company saying, "This keyboard is great," if it is in fact great.