3 ms·
Even with the fix, I'm ddisappointed in their response. II had a 2013 MBP that worked great for years and years, and was excited to finally get a maxed out MBP
by tunesmith 7y ago
Even with the fix, I'm ddisappointed in their response. II had a 2013 MBP that worked great for years and years, and was excited to finally get a maxed out MBP about eiighteen months ago. The ffirst year was great and then this damn keyboard started doing its thing. I'm deliberately leaving the keyboard errors in place for this comment, they aren't typos. Yes, they havee the keeyboard replaceement program for the enext 3-4 years. But then you have to be wiithout your workhorse for a week while they replace it, and then what, you'll probably have the same problems a year later. (Incidentally, I have a job switch coming up wiith some tiime off - my plan was to use that time to send in the laptop for repairs theen when my clieint isn't relying on my availability, but now that plan is shot wiith the Apple Stores and malls being closed.) And yes, I can fix this by just buying the 16", but this computer was expensive and was supposed to last me at least 3-5 years. I'm supposed to iincrease my spending to Apple? A sane program would be to buy back this lemon at a heffty price so I can buy the new one and be made whole.