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The problem isn’t the bug tracking system, it’s that Apple rarely responds on a timely manner and when it does, it’s often not that useful. The frustration str
by tambourine_man 7y ago
The problem isn’t the bug tracking system, it’s that Apple rarely responds on a timely manner and when it does, it’s often not that useful.
The frustration streams from the human side, not the bits
- plorkyeran 7y agoYeah, the new feedback assistant UI was pretty buggy and unpleasant to use for a few months, but it's now perfectly fine and I have no complaints with the tool itself. The problem is that reporting bugs to Apple is a giant waste of time, not that the tool for reporting bugs to them is bad.
- why_only_15 7y agoThe majority of the bugs filed are machine-filed or filed internally. It's also used a lot for project-management type stuff. I don't think radar is really very intended for external stuff, though maybe it should be.