I was IBM’s “corporate webmaster” in the 1990s. Pretty much the only way I could get support to solve problems was for the web site to crash (and then it would

I was IBM’s “corporate webmaster” in the 1990s. Pretty much the only way I could get support to solve problems was for the web site to crash (and then it would be all hands and executives on deck, which was almost just as bad). e.g. we were mandated to use IBM’s rebadged CERN webserver (variously Lotus Go, Domino Go, Domino, etc) in 1995, but it couldn't handle the load and didn't have any of the fixes/enhancements I’d added to our build of NCSA. We finally cut over to it some time in early 1998. Two months later IBM killed it for an IBM build of Apache (which also didn't have any of the fixes or enhancements we'd made to NCSA and I was prohibited by corporate politics from adding them). I couldn't use DB2 for www.ibm.com for years because of internal accounting rules requiring commercial licenses, while other accounting rules prohibited giving our group the budget for said licenses. I'm sure everything is much better now that the cloud has descended.