Unfortunately, if you chose and booked a non-refundable hotel on any website then "non-refundable" means just that. People often have the choice to booked the c

Unfortunately, if you chose and booked a non-refundable hotel on any website then "non-refundable" means just that. People often have the choice to booked the cheaper non-refundable deal, or often a slightly higher priced one offering Free Cancellation up until a specific time and date before arrival. Yes, it was obviously a mistake that you didnt see/notice or read the bit about it being non-refundable. Their Terms and Conditions will be very clear about non-refundable and its meaning. You can cancel it if you wish, but you will not receive a refund. I think its the hotels themselves who set the rules for their hotels deals, either non-refundable or Free Cancellation.