The encouragment of frugality and pragmatism relating to spending to upgrade business systems is at odds with the author's publicized, flamboyant spending on fr

The encouragment of frugality and pragmatism relating to spending to upgrade business systems is at odds with the author's publicized, flamboyant spending on frivolous ultra-luxuries. Apparently, purchasing $900,000 sports cars and houses in Italy is a higher priority for David than his customers always having access to what they're paying for. That's his decision obviously, but if I was a 37 Signals customer ever inconvenienced by problems with their infrastructure, I'd think of this article.