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Hard pass. They say they're trying to save emails because emails are a unique form of communication that Slack doesn't address. But it doesn't feel like they'r
by danShumway 7y ago
Hard pass.
They say they're trying to save emails because emails are a unique form of communication that Slack doesn't address. But it doesn't feel like they're actually thinking about email as a platform, they're just blindly stapling features to it. It's not clear how those features interact with existing email features (do inline conversations work with HTML/CSS styling).
And the features don't seem to have much to do with the parts of email they praised. They spend a paragraph talking about how they love email because it doesn't have notifications, because it has subject lines, and because it's an open platform everyone can use. And then they spend a long time talking about how they're going to add a bunch of chat and forum/wiki crap, on a closed platform that not everybody can use. What does any of that crap have to do with asynchronous, thoughtful communication?
If (and that's a really big if) there's an email 2.0, it's probably going to be people settling on Matrix or building something new on top of ActivityPub. I mean, what are the real problems with email? Spam, over-complicated protocols, bad encryption flows, the difficulty of self-hosting (largely because of spam), bad message-signing flows and verification of contents, wildly outdated clients which make it difficult to use modern CSS.
But congrats, I can add emoji reactions now. Which is apparently an acceptable tradeoff for giving up the ability to communicate with anyone on Gmail.
I don't want to be too negative, but I'm kind of irritated that this made the front page at all, and I suspect the reason is likely purely because it mentions email in the title. My uncharitable analysis is that there's nothing worthwhile to see here. It's just another VC spending a bunch of other people's money to desperately try and solve a problem that doesn't exist by throwing engineers at a web app.