This is a fun read but should read as a description of a fairly common method of developing products and remediating "deviations". A lot of words are spent on

This is a fun read but should read as a description of a fairly common method of developing products and remediating "deviations". A lot of words are spent on describing what is essentially a root-cause-analysis (see GxP, ISO 9000, fishbone diagram). Hopefully, you thought "check", "check", "check", as you read it. If you thought "couldn't Bob of shimmed it with a block of plywood?", you might want to read up on continuous-improvement. Have Bob put the shim in to fix the problem right quick, then start up the continuous improvement engine...