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I've never worked at a FAANG, but there is a school of thought that if an error/alert isn't impacting your SLO, you don't care. As they said, it was within the

I've never worked at a FAANG, but there is a school of thought that if an error/alert isn't impacting your SLO, you don't care. As they said, it was within the error budget, which means that they could instead focus on delivering new features. When the errors go out of budget, they stop delivering features and start delivering fixes to bring it back in budget. It's the kind of attitude you can have at that scale.

mmckeen 7y ago
It's the kind of attitude you kinda have to have at that scale, otherwise it's very hard to balance your time between shipping features or fixing issues (you end up biasing towards one side or the other for the detriment of the overall product/team).