I didn't say we provide 100% uptime. We just don't entertain the idea that we may have to settle for less .. simply, we pro-actively monitor our servers and ha

I didn't say we provide 100% uptime. We just don't entertain the idea that we may have to settle for less .. simply, we pro-actively monitor our servers and have enough redundancy in place to keep problems under OUR control. We don't pretend, promise or have an SLA that offers 100% uptime.