> You need tools to head these off. And yes they are a pain but so is telling your boss, “we don’t know.” That is one of the feelings I dislike the most as som

> You need tools to head these off. And yes they are a pain but so is telling your boss, “we don’t know.” That is one of the feelings I dislike the most as someone who takes pride in building quality software. It’s important to be honest when you don’t know why something is wrong, but even more important to minimize the number of times it happens. Logging is incredibly beneficial for the latter, and complements metrics + exception-tracking.