I've solicited feedback for RunFatBoy.net directly from Amazon. I always ask them specifically what they don't like about the site. I also make a statement alo

I've solicited feedback for RunFatBoy.net directly from Amazon. I always ask them specifically what they don't like about the site. I also make a statement along the lines of "It's OK to be negative; I am looking to improve my site and any criticism is welcome. You actually have a chance at a bonus if your criticism helps to improve my site." Sadly, some people need permission or an incentive before they feel comfortable giving an honest answer.