> This aspect of their system was not designed with much empathy in the first place. Dorm rooms should not be treated as warehouses to be filled with inventory.

> This aspect of their system was not designed with much empathy in the first place. Dorm rooms should not be treated as warehouses to be filled with inventory. At the very least a manual override was available. Isn't notifying the room's occupant a fairly human thing to do? If they were treating the dorm like a warehouse, maybe they wouldn't have notified Kelly at all, and just sent a new roommate. It seems at least partially empathetic to give people advance warning of a change, even if the system is automated.