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I think it's very unlikely this has anything to do with middle-managers or even C-level "schmucks" at the contracting companies. I can assure you that Accenture
by txcwpalpha 7y ago
I think it's very unlikely this has anything to do with middle-managers or even C-level "schmucks" at the contracting companies. I can assure you that Accenture (dunno about Wipro but I would imagine they are similar) has a strong remote work culture and has been encouraging their people to WFH if at all possible. However, Accenture is beholden to contracts and has to defer to the client for situations like this.
What's likely happening here is that FB is insisting that the work be done in the office (from doing similar contract work myself, this sounds like it is because due to security reasons FB doesn't allow some of its contractors to take home their computers and can only connect via in-office networks), and Accenture either has to go along with it or break the contract. FB is trying to blame the contracting companies to avoid PR, and since one of the reasons you hire a contracting company is because it's a convenient way to place blame when things go wrong, Accenture probably won't rebut.
Since these contractors work as content moderators, I think there is also a certain level of thinking that the work they are doing is critical at a time like this (both because of upcoming election and because of misinformation spread about coronavirus), so while they might just send home other contractors, these ones need to stay).