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> One Accenture employee Yeah look easy to hate on Facebook, but Accenture is a big company and can easily send their own staff home to sit on the bench and do

> One Accenture employee Yeah look easy to hate on Facebook, but Accenture is a big company and can easily send their own staff home to sit on the bench and do business development or just work on another client.

kube-system 7y ago
I believe that these are low-skill content-moderation staff who were hired specifically for their FB contract. They'll likely be shitcanned if they lose the contract. Accenture isn't going to run this huge contract into the ground anyway.
- aplummer 7y ago
  > I believe that these are low-skill content-moderation staff who were hired specifically for their FB contract. I agree it's possible. If there are small consultancies doing the same work that would happen. Accenture would be more likely to wear it though to avoid rehire and PR expenses. My point was that it's on Accenture what they choose to do, a company with plenty of billions and locus of control - not the client.
  - kube-system 7y ago
    It might be. I don't know the terms of the contract, but they may have civil liability if they choose to do something else.
snoman 7y ago
No. The engagement will be governed by a contract, and those contracts will often require they staff a certain number of people for the engagement - especially if it's a "butts in seats" kind of engagement, which this looks like it is. There will be provisions for backfills if/when people quit and the like, but otherwise they would have to have agreement from FB to alter the contract to have nobody billing for some period of time. Whomever is managing the engagement from Accenture is shitting the bed and communicating poorly, for sure, though.
- aplummer 7y ago
  > No. The engagement will be governed by a contract, and those contracts will often require they staff a certain number of people for the engagement - especially if it's a "butts in seats" kind of engagement, which this looks like it is. Yes. Multiple years in big 4 consulting much spent writing statements of work - Accenture is not powerless and can definitely make the call here for a few weeks. Takes an engagement director with backbone and managing partner + maybe executive buy in but it's definitely very doable for a many billon dollar company. > Whomever is managing the engagement from Accenture is shitting the bed and communicating poorly, for sure, though. Agreed.

kube-system 7y ago

I believe that these are low-skill content-moderation staff who were hired specifically for their FB contract. They'll likely be shitcanned if they lose the contract. Accenture isn't going to run this huge contract into the ground anyway.

aplummer 7y ago
> I believe that these are low-skill content-moderation staff who were hired specifically for their FB contract. I agree it's possible. If there are small consultancies doing the same work that would happen. Accenture would be more likely to wear it though to avoid rehire and PR expenses. My point was that it's on Accenture what they choose to do, a company with plenty of billions and locus of control - not the client.
- kube-system 7y ago
  It might be. I don't know the terms of the contract, but they may have civil liability if they choose to do something else.

snoman 7y ago

No. The engagement will be governed by a contract, and those contracts will often require they staff a certain number of people for the engagement - especially if it's a "butts in seats" kind of engagement, which this looks like it is. There will be provisions for backfills if/when people quit and the like, but otherwise they would have to have agreement from FB to alter the contract to have nobody billing for some period of time. Whomever is managing the engagement from Accenture is shitting the bed and communicating poorly, for sure, though.

aplummer 7y ago
> No. The engagement will be governed by a contract, and those contracts will often require they staff a certain number of people for the engagement - especially if it's a "butts in seats" kind of engagement, which this looks like it is. Yes. Multiple years in big 4 consulting much spent writing statements of work - Accenture is not powerless and can definitely make the call here for a few weeks. Takes an engagement director with backbone and managing partner + maybe executive buy in but it's definitely very doable for a many billon dollar company. > Whomever is managing the engagement from Accenture is shitting the bed and communicating poorly, for sure, though. Agreed.