While I agree with you, I remember my Airbnb stays for all the wrong reasons. The pictures and description never matches what I find when I arrive and by that

While I agree with you, I remember my Airbnb stays for all the wrong reasons. The pictures and description never matches what I find when I arrive and by that time, it's too late and Airbnb has rarely stepped in to help. I know what I can expect at hotels, with Airbnb, I never fully know until I show up.