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Thanks for all the support and upboat love. Happy to answer (almost) any questions. :) Richard White, Founder/CEO, UserVoice

• rdl 16y ago
  Congrats! What exactly did you mean by "correct hiring mistakes" -- hire missing people, or did you change the team through deletion and replacement as well? Very minor nit: Is the big red "feedback" floating button on the side something you think is generally the best way to deploy the product? (I mean, I can see why you'd emphasize it given that it is your own product, but it both occluded content and was visually distracting as I scrolled).
  • rrwhite 16y ago
    A bit of both actually. There was only one truly bad hire. The rest was a result of good people being put in positions that weren't optimal for their skillset. We do think it's one of the better way to deploy the product because one of the biggest challenges is breaking people's expectations that you don't care about their feedback. Having said that your concern is on point. We've got something on the way to address that.
    • rdl 16y ago
      Do you think you could have worked effectively out of a 3BR apartment type place as live/work? Or does having a genuinely separate home vs. work make a big difference? I'm seriously considering doing a 5-7BR house in the Peninsula for one or more security/enterprise/government startups -- with people either living there part-time or not at all. I just like the "villa" style environment, with nice kitchen, residential bathrooms, etc., for <20 people. For this space, avoiding becoming "corporate" and boring for an extra year or two is probably worth it -- for a consumer or even consumer-business company, maybe that is less of a concern.