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I think what's missing is a true regulatory grappling with the nature of "platforms." Businesses have long had and used the ability to pull the rug out from und
by m_fayer 7y ago
I think what's missing is a true regulatory grappling with the nature of "platforms." Businesses have long had and used the ability to pull the rug out from under their clients/customers. But the current situation is a different beast. We now have a whole category of businesses that can only reach their customers through one of several competing platforms. But when you use these platforms, as you must, you exist and function entirely at the whim and pleasure of the platform. The platform can, at any time and for any reason, essentially swallow you and grow commensurately more powerful. The only brakes that exist right now are essentially the fear of regulation, good will/reputation management, and desire for focus on the part of the platforms. Those are some flimsy brakes.
These are uncharted waters, if you ask me.