> My mom is a travel agent working in a physical travel agency. How about an on-line travel agency? Of course, she'll be competing with the other online trave

> My mom is a travel agent working in a physical travel agency. How about an on-line travel agency? Of course, she'll be competing with the other online travel agencies, so she might need to zig where they zag. For example, they invest heavily in adsense/adwords. I wonder if she could find enough customers by being a participant in on-line conversations. (Yes, they also run blogs, and they probably will ban her from their blogs, but there are lots of other conversations.)