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This. Cognitive load is largely ignored when it comes to these arguments on HN, which is ironic given the demographic's profession. Traditional manufacturers ha
by whatarethembits 7y ago
This. Cognitive load is largely ignored when it comes to these arguments on HN, which is ironic given the demographic's profession. Traditional manufacturers have made it so unnecessarily difficult to feel good about your purchase. They offer "choices" rather than choices. No matter what configuration I choose, I just know I'm being screwed over somehow, just not sure how exactly. You make a decision based on reviews of a particular model only to find there are 300 sub models and everything good you read is dependent on very specific trim choices. Choose the wrong suspension configuration and the car is far from what it could be.
You can't expect normal people to keep up with the minutae of every combination of trim levels to make the best decision. And we can't rely on dealerships for their expertise to get correct info because they have proven themselves to be scam artists over the decades. I have a hard time believing that companies could be this bad at organising and categorising their offerings unintentionally. This experience has to be intentional.
Tesla makes this process much simpler. I'm a motorcycle enthusiast, I don't care to keep up with boring car minutae. I need something that works, and is simple to deal with so I can focus on other aspects of life with its utility. Virtually every other big manufacturer lags behind Tesla in this department.