4 ms·
Would you open your roadmap to your customers?
- mindcrime 16y agoYes. In our case, the product is based on an underlying open-source project (think Fedora -> RHEL relationship), and the road-map for the OSS project is already public (although always subject to change.) The roadmap for the "branded" release will likewise be open, and we'll also be actively soliciting customer input. But as you might guess, I'm a big fan of the ideas of "Co-creation"[1] and "Open Innovation"[2], as well as Patricia Seybold's "Outside Innovation" writings[3]. [1]: http://en.wikipedia.org/wiki/Co-creation http://en.wikipedia.org/wiki/Co-creation [2]: http://en.wikipedia.org/wiki/Open_innovation http://en.wikipedia.org/wiki/Open_innovation [3]: http://www.amazon.com/Outside-Innovation-Customers-Co-Design-Companys/dp/0061135909 http://www.amazon.com/Outside-Innovation-Customers-Co-Design...