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he is the customer, not a employee. As a customer I don't actually care about postmortems, i just want things to work. If it doesn't work, I use another product
by LaserToy 7y ago
he is the customer, not a employee. As a customer I don't actually care about postmortems, i just want things to work.
If it doesn't work, I use another product. I'm leaving robinhood due to their issues, and it sucks it takes so long due to their transfer limits
- yibg 7y agoThat's fine and for every customer to evaluate for themselves. But there is a difference between saying "as a customer the product isn't acceptable so I will use something else" and "engineering is incompetent and someone should be fired". Especially if you don't actually know what happened.
- LaserToy 7y agoPeople are emotional, especially when they lose something of value. And they should not be fired, they should just cover the loses...