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> manage access to probably ~100 services our employees use everyday Is single sign-on an option, instead? Something like Okta is a much better experience for
by bpicolo 7y ago
> manage access to probably ~100 services our employees use everyday
Is single sign-on an option, instead? Something like Okta is a much better experience for less technical users (and, well, engineers too) where possible, and also lets you trivially manage credentials access as people on/off board (no need to rotate credentials if you're worried folk may have written them down on paper somewhere with malicious intent). That said, it doesn't help folk with personal credentials management, which can be useful for good security policy in addition.
1password is my favorite to have around for services that don't support SSO. I like it so much I pay for a family account, even.
- mjlee 7y agoI'll chuck another vote in for Okta. It even has admin or user managed password settings if you want it to behave like a password manager for sites that have shared accounts or don't support SSO. It's not a core feature so it's not as good as a password manager for managing ad-hoc secrets, but it's good enough for most web apps.
- atonse 7y agoThe problem with SSO isn't technical, but that most SaaS products I've seen only support SSO for their enterprise tiers. Otherwise, thanks to many providers like Okta and others, SSO should really be a feature provided to smaller tiers nowadays. We're a small business (2 founders, 3 contractors), and we'd love to use SSO for everything. But we're too small to afford enterprise tiers for things like Slack, Gitlab, etc. Hopefully this trickles down eventually. Update: I'd like to add that we provide a SaaS product as well, and have considered adding SSO to the enterprise tier but after much research we can't really find a good reason to restrict it (apart from "everyone else is doing it", and potential manual config). But both SAML and OpenID connect have discovery protocols. Again, this CAN technically be self-configured by the right customer. But then, maybe the solution is to have a one-time config fee, rather than require a certain tier.
- blackearl 7y agoOkta also works as a basic password manager so it may be worth setting up the SSO that is free/included and then use the browser add-on for the rest
- bpicolo 7y agoYeah, it's definitely an uncreative way for SaaS products to charge you more money that many take advantage of.
- tuckerconnelly 7y agoJust throwing this out there--Gitlab can be self-hosted (pretty quickly with a helm chart if you're running Kubernetes), and there are self-hosted alternatives to Slack and most other SaaS. Self-hosted Gitlab IIRC has an SSO config. If you have someone technical enough to set these up, it's an option.
- jpalomaki 7y agoIf you have someone technical to set these up AND keep them up. Many of those cool things take night or weekend to set up and that’s kind of fun to do. Regular patching and potential troubleshooting is the less fun part you get to do when adopting a new app.
- andrewzah 7y agoGitea (and probably gitlab) allow you to set up SSO auth. For everything else, you can put your services behind i.e. traefik and write a middleware, or use something like caddy which has a plugin for sso.
- brippalcharrid 7y ago> most SaaS products I've seen only support SSO for their enterprise tiers. Lower tiers of SaaS products are more-or-less strictly designed for: - individuals or very small businesses where everyone is friends - who don't have exacting requirements/audit/traceability/reporting concerns - who are willing to accept some pain/inconvenience if they use it outside of its design parameters Credential-sharing services in the age of SSO are a dirty workaround designed to circumvent SaaS product segmentation (which would otherwise cause established companies to effectively subsidise tiny startups). I'm all for hacker philosophy, and perhaps this applies less to your situation than it does to the OP, but I do think the idea of credential-sharing is a horrible kludge that has only risen to prominence because of the specific issue that I mentioned, and which only leads to more problems with things like non-repudiation.
- stinkytaco 7y agoThis has not been my experience. Trello is a good example. They have an enterprise tier that they basically starts at 100 users. Their business tier does not include SSO and I have a team of 60 people so the enterprise tier (which is about $250/person, by the way, compared to $12 a person for business) is out. Slack charges nearly double for their enterprise tier with SSO. I would not call not getting getting the tier down from the enterprise tiers a "dirty workaround" for most teams.
- brippalcharrid 7y agoYeah, I too hate the "call for pricing!" options and the "click here to be connected to our sales staff!" stuff, and SSO functionality being restricted to company accounts with >100 users or organisations that sign up for multi-year contracts. I also think the lack of white-label options for even enterprise-focused stuff is embarrassing. I'm not sure which of the two sides of this I hate more. In extreme cases, product offerings are bifurcated into: - Sign up for free or with a credit card, but you'll run into problems (or at the very least friction/complications) if you end up trying to use if you something serious - Speak to a salesperson and have your CFO sign the company up for a long-term strategic partnership. The examples that you gave are less clear-cut though. Trello Business is $12.50 per month, and supports Google Apps SSO. Trello Enterprise supports general SSO, and costs $20.83 per month. Slack pricing is $6.67/mo for Standard, and $12.50/mo for Plus with SSO. None of these are costs that should really make or break the profitability of a company; considering that the business is using them to generate revenue or to reduce its expenses, how do they compare to other things like property/facilities expenses and employee salaries/benefits?
- gchamonlive 7y agoShameless self-endorsement here. I have built an API to interact with 1password through its CLI: https://github.com/lettdigital/onepassword-api https://github.com/lettdigital/onepassword-api The repo also includes an example of how to call the API using AWS Lambda. The logic to interact with the 1password CLI is wrapped in an SDK, that can be used independently: https://github.com/lettdigital/onepassword-python https://github.com/lettdigital/onepassword-python
- wheelerwj 7y agowhat use cases do you image for this?
- gchamonlive 7y agoI currently have a stack of pem file management using terraform, lambda and this api. When creating an ec2, we call a module that creates a tls key, a keypair and an object in a bucket. This object creating triggers a lambda that downloads the objects contents, namely the pem key and calls the api to save it to 1password as a document. This newly created document is available to every member that has access to the vault without having direct access to the bucket itself. Another use I had was to create credentials for sonarqube automatically. We have a relatively large team on github and wanted to add sonarqube to the stack. What I did was just read every members name, email and username from github, create the respective users using sonarqube api and register their credentials using the sdk. It was trivial then to send them a copy of their credentials, a lot easier and less error prone than doing it by hand. Many other use cases can be thought. You could implement iam key rotation using this. You could share support credentials for your team using 1password and have automated tools read from the same source. It really just make everything easier to replicate, integrate and manage using this api or the python sdk. The last thing you want is to screw someones credentials because of a human error (typo, forgot to save the password etc...)
- wil421 7y ago+1 for SSO. I doubt all 100 services could use SAML or OpenID but you could get a ton of coverage. A password manager isn’t required here because it much better to control access with SSO. The user can have one password, preferably just logging into their workstation, and then SSO will sign them into whatever apps they are allowed to. Much easier than having a password manager keeping 80-100 passwords. In the past we used a safe credential manager that our NOC could access to get admin or other management credentials for networking devices when problems occurred. You could use the same for DB or server passwords where you need the text and combine it with a password manager if you can auto fill them. Only use these options for systems that don’t have SSO.
- blowski 7y agoCertainly for a company between 25 people, 1Password is great. As an added bonus, you can give staff a 1Password families account for free. Not totally relevant to the question, but how well does it scale to enterprise? I found the need to create and manage individual access to vaults to be complicated, even at a few users. I can't imagine how you'd manage 1000s of passwords accessed by combinations of 1000s of users, including third-parties, contractors, etc. Are there any better password management solutions in the enterprise space?
- ncallaway 7y agoI can't answer your question directly, since we only have 4 people at our company, so not really enterprise scale... But they did recently introduce a CLI here: https://support.1password.com/command-line-getting-started/#learn-more https://support.1password.com/command-line-getting-started/#... That makes me optimistic that you could at least do a fair amount of automation around it. I haven't used it myself yet, so I'm not sure how fully featured the cli is
- dickeytk 7y agoWhile 1Password is fantastic, their CLI is the worst CLI I’ve ever seen. Basically unusable. You should just be able to say “give me the password for yahoo.com” but you can’t actually do that. I wanted to use it to get npm 2FA on the command line and just gave up completely. EDIT: if someone from 1Password reads this, please reach out. I have good CLI UX experience and would love to help fix it.
- mm89 7y agoWe also use 1Password at my employer of ~30. I have had 1Password Personal account and used the 1Password app since 2010. It's amazing now, especially if you're on iOS with FaceID. I used Okta at a previous employer; it was good too.
- notlukesky 7y agoSAASPASS password manager is both for enterprise and consumer use. It also has 2FA and SSO etc..
- silviogutierrez 7y agoRelevant (not my own): https://sso.tax https://sso.tax
- edwardr 7y agoI'd agree that SSO is a good option. Check out our SSO solution and ping me with any questions! https://tozny.com/tozid https://tozny.com/tozid