> Why should they? The average person does know (or at least should know) the difference between an exclamation mark and a question mark; it's part of literacy

> Why should they? The average person does know (or at least should know) the difference between an exclamation mark and a question mark; it's part of literacy. One could argue that knowing the difference between a forward slash and a backslash is part of digital literacy (and that it's a worthy goal for the average person to have digital literacy).