He's building a community, so it makes total sense for him to solicit feedback from that community, via that community. The value of Twitter _is_ the community,

He's building a community, so it makes total sense for him to solicit feedback from that community, via that community. The value of Twitter _is_ the community, not the "product roadmap". He's not turning to random people on Twitter because he's out of ideas... he's trying to understand more, and build a community of people who feel invested in the future of Twitter.