3 ms·
> If AirBnB was more up front about expectations it would make their review system a lot better. Better for consumers but not better for AirBnB. The fact that
by windthrown 7y ago
> If AirBnB was more up front about expectations it would make their review system a lot better.
Better for consumers but not better for AirBnB. The fact that potential customers assume that 5-stars indicates an exceptional rather than standard review is an advantage for AirBnB. Revealing the actual rating expectations would cheapen the perception of all the existing reviews.