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Goodhart's Law - reviews were useful ten years ago, they are utter trash now because they are totally tainted. This is going to reverse horribly on all the "pl
by hogFeast 7y ago
Goodhart's Law - reviews were useful ten years ago, they are utter trash now because they are totally tainted.
This is going to reverse horribly on all the "platform" businesses because they are totally conflicted. As ever, we will go back to the same stuff that people always used: word of mouth, building a trusted brand, etc.
All the "successful" unicorns are only distinguished because of their utterly trash brands. Every one of these companies grasped the short-term gain (whilst saying that private capital meant they were long-term thinkers), they hired staff who had no idea how to run a business and were interested only in enriching themselves, and they are basically toxic now. AirBnb, to my mind, are one of the worst. There is no coming back from this.