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What do you mean ways to prevent? I did notice that the last review I left isn't actually displayed on the site. It was far from negative, but I did leave 4 st
by goostavos 7y ago
What do you mean ways to prevent?
I did notice that the last review I left isn't actually displayed on the site. It was far from negative, but I did leave 4 stars and note the extraordinary thinness of the walls, as it made hanging out inside of the apartment a bit of a exercise in stealth. Strangely, review was never listed.
- gnicholas 7y agoWe left a unit due to numerous undisclosed defects (effectively no hot water in shower, cockroaches) and moved into another Airbnb. We were not allowed to leave a review for the problem unit. It was as if we had never stayed there.
- wolco 7y agoThe host has to agree to allow your review for it to appear.
- gnicholas 7y agoHas to agree to what? I thought reviews were between the reviewer (host/guest) and the platform, and that the reviewed party can only see it after they submit their own review. In my case, there was not even a chance to write a review, not that I wrote a review and it didn't appear anywhere. It seems that Airbnb's policy effectively hides the worst reviews (ones where the guest is moved to another unit and the host terminates the stay in a way that prevents a review from being possible), which contributes to the 'grade inflation' that we see in Airbnb ratings.
- johnsimer 7y agoI’m a host. How do I do this? I’ve never had the ability to hide reviews
- gnicholas 7y agoThey didn’t hide a existent review. They canceled the stay in a way that made it disappear from our dashboard so that we couldn’t review it.
- wolco 7y agoDispute a review. Offer to pay back partial funds to get review removed.
- jobigoud 7y agoThat's not at all the same as what was claimed in this thread that hosts can prevent a review from appearing in the first place and that hosts have to allow the review before it's published.