10 ms·
It's worse than that - they actively edit/delete negative reviews. https://qz.com/1333242/airbnb-reviews/ https://qz.com/1333242/airbnb-reviews/
by BigBubbleButt 7y ago
It's worse than that - they actively edit/delete negative reviews.
https://qz.com/1333242/airbnb-reviews/ https://qz.com/1333242/airbnb-reviews/
- 76543210 7y agoI wonder if they did this with our only negative review. Her comments were rambling but the visible review was vague. We charged 20$/night since it was our first Time doing it. We put in the description, No TV. But the guest asked for a TV and Chromecast. So we moved a spare living room TV upstairs. I went to the store and bought a 35$ Chromecast. We got a negative review for the TV being Dusty. It made us paranoid and we tried extremely hard from that point forward. Got some sort of "best host award" Then our city shut us down.
- deleted 7y ago[deleted]
- YawningAngel 7y agoYou're a rounding error. Most of Airbnb's volume is professionals letting out dedicated spaces on an ongoing basis
- kelnos 7y agoI wonder what their process is for deciding if a review should be removed. I just checked the listing page for a place I stayed at two months ago, and the (poor) review I left was still up, along with a few others.