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IANAL, but if you have correspondence indicating that you wanted something removed and both sides agreed to it, then I'd imagine you'd have a case in court if t
by azinman2 7y ago
IANAL, but if you have correspondence indicating that you wanted something removed and both sides agreed to it, then I'd imagine you'd have a case in court if they slipped something in. Contracts are never 'iron-clad' -- for example, you cannot legally sign away your soul. Lots of stuff can be invalidated in court.
- dillonmckay 7y agoThat sounds expensive.
- izacus 7y agoSure, but when they "fix" things like ticket/issue response times, SLAs, responsibilities of both companies, it can later be very hard to prove what you've agreed on a video call with a CEO/CTO. Especially when that other company decides that you'll be the one taking the blame for their internal politics.
- azinman2 7y agoAlways get everything in writing. If you've been passing redlines back and forth, you should have that at minimum.