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That's good advice, thank you! Did you find people receptive to slowing down and repeating things, or were people embarrassed and wanted to ignore difficulties
by bloopernova 7y ago
That's good advice, thank you!
Did you find people receptive to slowing down and repeating things, or were people embarrassed and wanted to ignore difficulties?
If you have time, may I ask for specific situations where communication was poor, and what happened to improve it? (Sorry to sound like an interview!)
- codingdave 7y agoIt did take time to build enough trust with new team members for them to be comfortable cutting me off to ask me to repeat things. I had to take the lead for new team members, stopping them and politely asking them to repeat something, and I tended to apologize for not understanding. I'd let them know early on that I knew there would be times that we didn't hear each other well, that it is completely OK for that to happen, and I wanted them to stop me and ask me to try again. And I'd do the same when I did not understand them. I don't have specific situations, because it was never a big thing. We'd just be talking, and someone would say, "Hang on, I didn't get that, try again?" Not any different than remote calls when someone's audio goes out and you just let them know that you didn't hear them.