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I wonder if there were ever attempts to replace reviews with questionnaires with some motivation to fill them like points or micro-discounts. It should provide
by sovok_x 7y ago
I wonder if there were ever attempts to replace reviews with questionnaires with some motivation to fill them like points or micro-discounts. It should provide more standardized flow and force users to disclose more about their experience.
I am curious why nobody does this, do I miss some obvious disadvantage?
- r_singh 7y agoThey should like G2 and some others do for software products. One obvious disadvantage would be that the friction increases drastically, hence reducing the number of reviews.
- ta999999171 7y agoG2 and Capterra et al are gate-keeping cancer. Change my view.
- ortusdux 7y agoAfter my last stay in an airbnb I was asked a series of questions about my stay, facilities, amenities, the neighborhood, etc. They seemed to be tailored in some way or pulled randomly from a larger pool.
- AdamJacobMuller 7y agoI'm sure they tailor it based on the amenities listed. They won't ask you if the pool was clean if the host doesn't advertise having a pool. They probably also tailor it based on historical complaints. If a guest has complained about a particular home being dirty, then future guests are asked more often about cleanliness.