23 ms·
> apparently, this technique works quite well for "customer retention"--you feel "safe", for everything that is presented to you is cosy, cartoonish, kid-orient
by johnr2 7y ago
> apparently, this technique works quite well for "customer retention"--you feel "safe", for everything that is presented to you is cosy, cartoonish, kid-oriented staff
It has the opposite effect on me. I feel like I'm being patronised. Maybe it's generational (I'm old).
- p_l 7y agoI think it's more a question of whether the "hooks" caught or not. Sometimes you're just different enough from target model that it backfires.