> (a 2wire, don't know the model details) Probably 3800HG (V?), or something else in the 3000 series. I haven't been inside AT&T for many years, but Lightspeed

> (a 2wire, don't know the model details) Probably 3800HG (V?), or something else in the 3000 series. I haven't been inside AT&T for many years, but Lightspeed/U-verse is all the 2wire 3000-series ("MediaPortal?" Fuzzy on that). When I first started in IT I teched its regular DSL brother, the 2701. I still have one flashed with employee firmware, which unlocks what AT&T doesn't want you to have (parental controls and remote management and so on). I say this without any former employee bias (my parting from Ma Bell was unsavory at best): the HomePortal line is a pretty solid device, for its target market. At least with traditional DSL if you don't dig the device (and if you know what QoS means, you won't), there's a plethora of other things out there. You can find something else to do gateway things, and the 2701 will act as solely a DSL modem if you ask it nicely. Lightspeed/U-verse, though, well... > I agree that they have atrocious customer service (still having connectivity issues after numerous technician visits due to old/crappy last mile cabling) Finding an excuse to blame it on your in-house wiring, too? Count your blessings, though, I'm in the same boat with Comcast and I pay per-visit unless I yell, which I hate doing because I've sat in that chair.