3 ms·

> Dillon is pissed because the U-V router/firewall, which you can't really replace, is so bad that it breaks power user configurations. He's right, it does. I

> Dillon is pissed because the U-V router/firewall, which you can't really replace, is so bad that it breaks power user configurations. He's right, it does. I don't know which router you and he have, but the one I have (a 2wire, don't know the model details) is configured to DMZ a pfSense box. I can torrent, use Vonage (QoSed in pfSense), etc. I agree that they have atrocious customer service (still having connectivity issues after numerous technician visits due to old/crappy last mile cabling), but what large ISP's don't?

tptacek 16y ago
From what I can tell, even the "DMZ" box has state table tracking; if you torrent from it (I will admit to torrenting TV shows that I pay for, even though this is an ethical gray-area), it still murders the Internet connection for everyone else.
- w1ntermute 16y ago
  The torrenting is QoSed as well, and while it's going on several devices are able to use the internet without any problems.
jedsmith 16y ago
> (a 2wire, don't know the model details) Probably 3800HG (V?), or something else in the 3000 series. I haven't been inside AT&T for many years, but Lightspeed/U-verse is all the 2wire 3000-series ("MediaPortal?" Fuzzy on that). When I first started in IT I teched its regular DSL brother, the 2701. I still have one flashed with employee firmware, which unlocks what AT&T doesn't want you to have (parental controls and remote management and so on). I say this without any former employee bias (my parting from Ma Bell was unsavory at best): the HomePortal line is a pretty solid device, for its target market. At least with traditional DSL if you don't dig the device (and if you know what QoS means, you won't), there's a plethora of other things out there. You can find something else to do gateway things, and the 2701 will act as solely a DSL modem if you ask it nicely. Lightspeed/U-verse, though, well... > I agree that they have atrocious customer service (still having connectivity issues after numerous technician visits due to old/crappy last mile cabling) Finding an excuse to blame it on your in-house wiring, too? Count your blessings, though, I'm in the same boat with Comcast and I pay per-visit unless I yell, which I hate doing because I've sat in that chair.
- w1ntermute 16y ago
  > Finding an excuse to blame it on your in-house wiring, too? Actually, no. The technicians visited, looked at the in-house wiring, discovered new problems, looked at the last mile cabling, agreed it was in very poor shape, and then proceeded to replace only parts of it, most likely in order to save money. After several complaints, they've replaced the majority of it, but there are still times when the connection goes down.
fletchowns 16y ago
I have the 2wire 3600hgv and it is garbage. Regularly requires a reboot and it will crash immediately if I try to transfer a file over ssh. The last 2wire modem I had from them, before I had U-Verse, would also crash when using ssh.

tptacek 16y ago

From what I can tell, even the "DMZ" box has state table tracking; if you torrent from it (I will admit to torrenting TV shows that I pay for, even though this is an ethical gray-area), it still murders the Internet connection for everyone else.

w1ntermute 16y ago
The torrenting is QoSed as well, and while it's going on several devices are able to use the internet without any problems.

jedsmith 16y ago

> (a 2wire, don't know the model details) Probably 3800HG (V?), or something else in the 3000 series. I haven't been inside AT&T for many years, but Lightspeed/U-verse is all the 2wire 3000-series ("MediaPortal?" Fuzzy on that). When I first started in IT I teched its regular DSL brother, the 2701. I still have one flashed with employee firmware, which unlocks what AT&T doesn't want you to have (parental controls and remote management and so on). I say this without any former employee bias (my parting from Ma Bell was unsavory at best): the HomePortal line is a pretty solid device, for its target market. At least with traditional DSL if you don't dig the device (and if you know what QoS means, you won't), there's a plethora of other things out there. You can find something else to do gateway things, and the 2701 will act as solely a DSL modem if you ask it nicely. Lightspeed/U-verse, though, well... > I agree that they have atrocious customer service (still having connectivity issues after numerous technician visits due to old/crappy last mile cabling) Finding an excuse to blame it on your in-house wiring, too? Count your blessings, though, I'm in the same boat with Comcast and I pay per-visit unless I yell, which I hate doing because I've sat in that chair.

w1ntermute 16y ago
> Finding an excuse to blame it on your in-house wiring, too? Actually, no. The technicians visited, looked at the in-house wiring, discovered new problems, looked at the last mile cabling, agreed it was in very poor shape, and then proceeded to replace only parts of it, most likely in order to save money. After several complaints, they've replaced the majority of it, but there are still times when the connection goes down.

fletchowns 16y ago

I have the 2wire 3600hgv and it is garbage. Regularly requires a reboot and it will crash immediately if I try to transfer a file over ssh. The last 2wire modem I had from them, before I had U-Verse, would also crash when using ssh.