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Boeing's failures have killed hundreds of people. Governments still pay them and people still fly on their planes. Stores sell salmonella contaminated products

Boeing's failures have killed hundreds of people. Governments still pay them and people still fly on their planes. Stores sell salmonella contaminated products all the time and people still shop there. RH's failure pales in comparison. Crypto exchanges fail all the time, people still use them. RH may lose a few customers in the short term but I see no reason they wont bounce back, they provide a product people like and the majority of people dont like change and will stay with them provided stability returns soon. Non technical people dont want a technical apology, they just want an 'our bad, working on it' which is what was provided. The company will be fine. Should they be is another question all together.

raiyu 7y ago
Technically people still fly the old Boeing planes that don't crash. The 737MAX is still not in service, and there is a likelihood that it may never go back into service. All future orders are cancelled, and there isn't a clear pathway to the plane re-certified and more importantly for people to trust them again. High trust systems require just that, high trust. And once broken it's hard to re-establish. Crypto exchanges certainly have their fair issues of downtime, but don't forget that crypto exchanges for a long time operated purely for early adopters as crypto wasn't something that everyone traded. There was also less availability of competition, because again the industry was newer and there were fewer choices. And certainly Coinbase helped to popularize crypto trading and they had their fair issues, but I don't believe they had an outage of this exact magnitude, and again they were in an early adopter area where mistakes are seen as part of the process. If not expressly, then at least subconsciously.
- wonderwonder 7y ago
  I think that we have entered a new 'trust' phase, where we pretty much don't care about it and just want familiarity. Look at Facebook, privacy has been violated a thousand times, and we still keep logging in. Experian is still chugging along. People used and paid for AOL for years when they did not have to. Online consumption is different than in person. You go to a restaurant and the food is bad you probably don't go back. Online the bulk of consumers just keep going back because that's what they are used to. We love our favorites. I remember all of AWS going down a couple years ago. Boeing itself is fine even though one product killed hundreds. Robin Hood is going to be fine. This will be forgotten in a week.

raiyu 7y ago

Technically people still fly the old Boeing planes that don't crash. The 737MAX is still not in service, and there is a likelihood that it may never go back into service. All future orders are cancelled, and there isn't a clear pathway to the plane re-certified and more importantly for people to trust them again. High trust systems require just that, high trust. And once broken it's hard to re-establish. Crypto exchanges certainly have their fair issues of downtime, but don't forget that crypto exchanges for a long time operated purely for early adopters as crypto wasn't something that everyone traded. There was also less availability of competition, because again the industry was newer and there were fewer choices. And certainly Coinbase helped to popularize crypto trading and they had their fair issues, but I don't believe they had an outage of this exact magnitude, and again they were in an early adopter area where mistakes are seen as part of the process. If not expressly, then at least subconsciously.

wonderwonder 7y ago
I think that we have entered a new 'trust' phase, where we pretty much don't care about it and just want familiarity. Look at Facebook, privacy has been violated a thousand times, and we still keep logging in. Experian is still chugging along. People used and paid for AOL for years when they did not have to. Online consumption is different than in person. You go to a restaurant and the food is bad you probably don't go back. Online the bulk of consumers just keep going back because that's what they are used to. We love our favorites. I remember all of AWS going down a couple years ago. Boeing itself is fine even though one product killed hundreds. Robin Hood is going to be fine. This will be forgotten in a week.