> some users will go, a lot more are coming This works in the acquisition phase, which I suspect Robinhood is nearing the end of. Once their userbase turns in

> some users will go, a lot more are coming This works in the acquisition phase, which I suspect Robinhood is nearing the end of. Once their userbase turns into the retention or conversion (competitors have $0 trades now, too) phases, mistakes like this are much more costly in the long term.