"Multiple factors contributed to the unprecedented load that ultimately led to the outages. The factors included, among others, highly volatile and historic mar

"Multiple factors contributed to the unprecedented load that ultimately led to the outages. The factors included, among others, highly volatile and historic market conditions; record volume; and record account sign-ups. " What a sad press release, I am sure people at their corporate office were sweating over this. The long and short of it is that users trusted the service would work and had possibly a great deal invested only to get a comment when everything breaks down deflecting blame "OMG we weren't prepared for what our users did!" We live in a sad state of software. I expect things like this and the Equifax scandal to continue if things like software security, reliability, and performance aren't taken into account.